What if I don't love my item?
Hey there! I totally get wanting to be absolutely smitten with your new jewelry. We're so passionate about our pieces, and we want you to feel the same way! If, for any reason, you're not head over heels for your item, just send it back for a full refund. No hard feelings!
Will my necklace fade or tarnish?
Quality is everything to us. Our necklaces are designed to be tarnish-proof—they won't rust or fade. So rest easy knowing you're investing in a piece that'll stay stunning for life!
Can I wear my necklace in the shower or pool?
Absolutely! All our necklaces are plated with 18K gold, making them super resilient against water and most chemicals. Feel free to keep it on whether you're showering or taking a dip—it can handle your lifestyle!
I'm nervous about paying online—is it safe?
I hear you, and your security is our top priority. Our site is 100% safe and secure! We use trusted third-party payment processors and SSL encryption to protect your information. Plus, if you'd rather not use a debit or credit card, you can always check out with PayPal, Apple Pay, and more. Shop with confidence!
How long will it take to receive my order?
I know waiting for new jewelry can be tough! We process orders quickly, and shipping typically takes 3-5 business days. We'll make sure you get your gorgeous new piece as soon as possible!
Do you offer international shipping?
Yes, we ship worldwide! No matter where you are, you can enjoy our beautiful jewelry.
Is the jewelry hypoallergenic?
Absolutely! Our necklaces are made with sensitive skin in mind. They're hypoallergenic and nickel-free, so you can wear them comfortably all day.
Can I customize my necklace?
We love making pieces that are uniquely yours! Please reach out to us about customization options—we'd be thrilled to create something special just for you.
How do I care for my necklace?
Great question! Even though our necklaces are durable, a little extra care can keep them looking their best. We recommend gently wiping them with a soft cloth after wear and storing them in a cool, dry place.
Do you offer gift wrapping?
Yes! If you're buying as a gift, we'd be happy to wrap it up beautifully for you. Just let us know at checkout.